Obtaining a Physical Therapy Appointment is a simple process. North Carolina is a "Direct Access" state for Physical Therapists, meaning that you do not have to have a physician referral (doctor's order) to be seen by a Physical Therapist. However, most insurance companies require a physician referral (doctor's order) to reimburse the cost of your care; it is therefore advisable to obtain an order for Physical Therapy evaluation & treatment from your doctor to minimize your personal cost.
What To Expect
You will meet our front desk staff upon your arrival. They will help you with your paperwork and update you with your insurance information, benefits, and eligibility and get authorization if needed, depending on your insurance carrier. You will be assigned to an experienced licensed physical therapist to work with you. Your physical therapist will evaluate your condition and create a customized plan of physical therapy care for you, based on the latest evidence of physical therapy clinical research.
You should be expecting a follow-up call within 24 to 48 hours after your initial visit to get your feedback. Our organization practices manual therapy and utilizes the most effective, research-based manual therapy techniques. We believe that teamwork and ongoing communication with your physician are paramount for effective patient care. We will be in close communication with your physician about your condition and progress.
PLEASE NOTE: Remember consistency of your visits and physical therapy treatment is very important in reaching your goals and return to a healthy lifestyle.
Thank you for choosing our organization for your therapeutic needs.
Your comments and suggestions are very important to us!